case study: technique health

TECHNIQUE HEALTH

KNEXU LIMITED

London, United Kingdom

About:

Technique Health is a physiotherapy provider offering high-quality rehabilitation services. Seeking to grow patient numbers and improve financial sustainability, the business partnered with Knexu to modernise its digital presence, streamline operations, and strengthen clinical delivery.

OBJECTIVEs

Patient Growth

Increase monthly patient visits to consistently exceed 600.

Digital Engagement

Strengthen the online brand and user journey across web and social platforms.

Operational Efficiency

Enhance profitability by improving session delivery and reducing overheads.

APPROACH

• Redesigned the website to focus on user experience, service clarity, and conversion.

• Implemented online booking and automated systems to reduce admin time and improve scheduling.

• Delivered a refreshed social media strategy focused on education and brand voice.

• Developed clear patient pathways across physiotherapy, rehabilitation, and wellbeing services.

• Reviewed clinical delivery models to ensure session profitability and resource allocation.

• Refocused partner collaborations on high-value, high-volume contracts.

RESULT

Patient Volume

Achieved and sustained over 600 patient visits per month.

Profitability

Reduced overheads and improved session profitability through lean operational models.

Stronger Digital Presence

Increased web traffic, online bookings, and social engagement.

Improved Access

Patients benefitted from simpler booking systems and clearer service pathways.

CONCLUSION

Technique Health evolved into a modern, digitally-enabled practice that delivered growth and efficiency while maintaining a strong focus on patient care. With Knexu’s support, the business positioned itself for long-term sustainability by aligning its operational model to demand, improving visibility, and making services more accessible.